LobbyPad Visitor Check-in Queue Management with Smiley Face Feedback
LobbyPad provide a fun and engaging way to manage visitor check-in and collect feedback instantly.
The concept simply consists of installing self-service touch screen kiosks in strategic locations.
•The visitor sign-in and queue manager provides a just-in-time queue management system allowing customers to get into a virtual queue by simply walking in and checking in at a kiosk.
•Improve workflow, maximize throughput and provide a better waiting experience for the customers, the system will also accurately gather various performance indicators such as wait time, staff productivity, traffic patterns and other valuable metrics.
•The smiley question is a 5-point rating scale, intended to represent a range of sentiments from negative to neutral to positive.
•Visitors/customers provide their level of satisfaction by selecting the appropriate option on the screen.
•Client satisfaction can be measured in real time using our self-serve web web portal.
•Improve customer satisfaction, service reputation and customer loyalty.
•Helps your business improve its competitive position and increase profits.
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Connect with us for more details - [email protected]
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Why use the LobbyPad Visitor check-in and Queue Management?
•Increase employee Efficiency and First Contact Resolution
•Reduce Abandons
•Increase Client Satisfaction and Service Level
•Improve Employee Morale
•Reduce Labor Expenses
Why use the LobbyPad Feedback survey?
•Continuous in-the-moment capturing provides actionable insights
•Email surveys have tiny response rates resulting in biased data
•Phone and paper surveys are taxing and expensive
•Kiosk Mode enables unattended surveying
Real-time, Instant Everything:
•Check-in and Survey responses are sent to our cloud server via your WiFi network and tallied within seconds
Survey Options:
•Multi-lingual surveys
•Offline survey support
Use LobbyPad Feedback Surveys for:
•Patient satisfaction surveys
•Customer satisfaction surveys
•Customer effort scores
•Market research questionnaires
•And more!
Use LobbyPad Visitor Check-in Management for:
•Company employee and visitor check-in
•Airport baggage claims check-in
•Hospital and clinics check-in
•University administration check-in
•Government office check-in
•And more!